3 Common Thetford Cassette Toilet Problems (Troubleshooting)

thetford cassette toilet problems
thetford cassette toilet problems

There are tons of equipment that come equipped with an RV. These help you in having a fun time on your trip without worrying much. These include having furniture in your vehicle, along with ovens and stoves in the kitchen.

Additionally, you can even find a toilet system in the washroom of your RV which can be useful. One of the most common companies used when installing these devices is Thetford.

They have a huge lineup for their users to select from. While all of these are amazing the features for them usually depend on the model that you purchase. Aside from this, there are also some issues that you can get with these devices.

We will be using this article to provide you with a few common problems that you can get on the Thetford Cassette Toilet as well as their solutions.

Thetford Cassette Toilet Problems

  1. Flush Not Working

Many people have reported that while using this device, the flush on it can sometimes stop working. This is a really common problem and it usually indicated that there is an issue with your toilet. The first thing that you should check is the fuse that has been placed on the devices. This can break out sometimes which causes the flush to stop functioning.

You can easily access it by opening up the main tank on your toilet. Find the defective fuse and then replace it with a new one. Sometimes users might have trouble trying to locate the device. If that happens, then you can either contact the company and ask them to send in a person for you.

Alternatively, you can consult the manual that comes with the toilet. This should contain all the information about the parts on the device along with their positions. You can use it to replace the device. Though, keep in mind that when replacing it, you have to make sure that you purchase a fuse that is compatible with your toilet.

  1. Check Valves

If your notice that either the water is not coming out or is leaking. Both these issues indicate that there are some problems with the valves on your toilet. The first thing to be done in this case is to empty the water from your device.

Make sure that the tank has completely run out of water before proceeding with any troubleshooting. This will protect you from the water getting leaked out when trying to check the device. You can then start by taking a look at your valves and pipes. When touching these, it is better if you wear a pair of plastic gloves.

These will help you in keeping your hands clean and protected from bacteria. Make sure that all the valves and connections are tight. Furthermore, check if there are any dents in the pipes or they have become damaged. Any loose or broken pipes should be replaced with new ones and the connections should all be tight. You can then proceed to fill the water back in and your issue should now be gone.

  1. Faulty Toilet

Sometimes even if you have tried all the troubleshooting steps and the problem persists. This usually indicates that your toilet has become faulty. The only thing that you can do in this condition is to contact Thetford directly. Talk to them about your issue in detail so that they can come up with a solution regarding it.

If your toilet is still under the warranty provided by the company. Then it is recommended that you go through the guidelines and see if it can be claimed. The brand will then provide you with a replacement unit or fix your device for you. If not then you will have to purchase a completely brand-new toilet and get it installed.

It is always better if you ask someone from the support team of the company to come in and check the toilet for you. They should be able to completely go through all the troubleshooting steps and help you out.

Though, at some point, these toilets will eventually die out and need a replacement. So, when purchasing a new one make sure that you go through their specifications beforehand. These prevent the user from running into further problems in the future.

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