The soft-close feature makes it possible for the customers to extend the life of their units. With the soft-close, you won’t have to worry about the drawers being slammed into place. This feature takes over mid-way of closing the drawer and ensures that the drawer goes softly into its proper place.
If you want to keep your units in perfect condition, then the soft-close feature is a worthwhile investment. You won’t have to spend a lot of money on it, and you will be able to substantially extend the life of units installed in your motorhome.
Sometimes, due to installation and other issues, users complain about soft close drawer slides not working. If you are in the same boat then try these methods.
How to Fix Soft Close Drawer Slides Not Working?
- Inspect Soft Close Mechanism
You should always start the troubleshooting process by checking the integrity of the soft-close mechanism itself. Because if the soft-close mechanism itself is broken then you won’t be able to do anything about this problem. So, take out your drawers to inspect the drawer slides.
Depending upon the type of your soft close mechanism, you will find some pins installed with the plastic component at the end of your drawer slide. When you close the drawer, this pin activates the soft-close mechanism which doesn’t let the drawer slam into the frame. However, if the pin is faulty then you will need to replace the whole soft-close mechanism.
If you are not sure about whether or not your pin is working properly, you can try making a video of yourself playing around with the soft-close mechanism and then send that to an expert.
He will take a look at the unit for you and guide you accordingly. So, even if you can’t find any physical damage to the pin, you should try messing around with the mechanism to find the defects which are creating this problem.
- Fix the Alignment
Alignment issues are also a common reason why you might run into issues like these. It usually happens when the customers try to install the slides themselves. So, if you have never installed the drawer slides then you might also be in the same boat. To fix this problem you will need to realign the glides and that should fix everything.
According to some users, you can realign the slides by firmly tugging at them a few times. If you are lucky then that will fix the drawer glides. However, if you’re still stuck in the same problem then you might need to take out the drawer and adjust the runners again. That should fix the gliding problem with your soft-close drawer slides.
Make sure that everything is in the right place and the screws are tightened properly. Other than that, you also have the option of getting these slides professionally installed but it will cost you a few bucks.
However, the specialist will ensure that you don’t run into the soft-close issues again for a long time. So, if you’re very annoyed by this problem then now might be a good time to contact a specialist.
- Clean the Slides
If you have not used the drawer in a long time then there might be gunk or rust on your drawer slides. Depending upon the maintenance of these slides, you can get the soft-close mechanism working again after cleaning the slides. If the drawer is not closing all the way, then the issue is most probably related to dirt entrapped in the drawer slides.
You can clean the slides by removing the drawer and then using a brush to remove any dirt or gunk from the slides.
After thoroughly cleaning the slides, you can put the drawer back into its place and that should fix your issue with the soft-close drawer slides if they are not defective. Make sure that the alignment of the glides is perfect this time around.
On the off chance, if they are defective, then the only fix is to get yourself a new pair and replace the current drawer slides.
As mentioned before, you should inspect the plastic component first to check the integrity of the drawer slides. If the plastic component is damaged or broken then no troubleshooting method can help you and you will need to get a replacement.