People all around the world enjoy watching shows and movies on their television. This lets them stay relaxed or pass their time when they are bored. Although, there are also some channels that you might enjoy watching. Considering this, if you were thinking about going out on a trip then you will no longer have access to your cable service. This is why companies like Winegard have come up with antennas and satellites that can be installed on your RVs and motorhomes.
These will then be connected to a receiver and provide you with cable services even while you are out of your home. There are many different models that you can go for although one of the best antennas from them is the SensarPro. While this is amazing to use there are also some issues with it. This is why we will be using this article to provide you with some common problems that can be found on Winegard SensarPro along with its troubleshooting steps.
Winegard Sensar Pro Troubleshooting
- Installation Issues
One of the most common problems that people have with the Winegard SensarPro is related to its installation. When you first purchase the equipment, the company will provide you with an antenna, booster, and signal meter. While the overall process to install this is quite easy. You have to keep in mind that there are some things that you will have to look out for. This is why the best recommendation is to consult the manual provided along the antenna to help you out.
This will contain step-by-step instructions on how you can install the product on your vehicle. If you are still having trouble then one option is to contact the customer support team. They will help you with the procedure and might even stay on call until you are done. Aside from this, some other things to keep in mind are that the position where you install the antenna is also important.
Make sure that you carefully check guides online to find the best spot to install the device in. Alternatively, you can also try testing around different positions to see which one works the best. Just keep in mind that your device needs to be tightly connected so that it does not move around when going at high speeds. Making a habit of testing your device’s connections is also necessary as it prevents users from running into most problems.
- Update Receiver
Another common problem that many people using this device have reported is that the antenna is having trouble sending information to the receiver. This usually happens when the drivers in your receiver are not up to date. When a new device comes out, companies mostly release updated firmware that allows your current receiver to work with the new antennas. However, if you are still using an older firmware on your device then that might be causing you to run into problems.
Considering this, there are two ways to install a new update. One of these is by opening the settings on your receiver and finding the search for updates tab. This will automatically find and install the latest firmware that is compatible with your device. On the other hand, if this does not work then you can manually install the update on your receiver. Just make sure that you search for the exact model of receiver you are using when looking for updated firmware. Once you find a version that should work with your device, install it on a drive and connect it to your receiver.
- Antenna Flashing Green but Not Working
Finally, one last problem that many people have complained about with the antennas from Winegard is that these will flash green but not work. If you have already gone through the installation steps and updated your receiver. Then there is a high chance that your problem is from the equipment being broken. Considering this, you can contact the support team for Winegard SensarPro and let them know about your problem. If the device was still under warranty then they will provide you with a suitable solution. In some cases, you might even be able to get a new replacement device. Although, make sure that you go through the warranty guidelines before contacting the brand.