3 Common Nextbase Suction Cup Problems (Troubleshooting)

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nextbase suction cup problems
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nextbase suction cup problems

Nextbase is a famous company that is known for manufacturing dash cams for its users. The company was founded back in 1999 and has been designing these products ever since. They have huge lineups to select from.

Which are all being equipped with newer features. These are mainly designed to record the footage from your vehicle’s dashboard.

Though, there are some other useful features that you can get along with this as well. You should note that the Nextbase dash cams come with a suction cup. This will stick to the windscreen above your dashboard and should then remain there.

However, some people have reported running into issues with installing these devices. This is why we will be using this article to provide you with a list of common problems that you can get with the Nextbase Suction Cup along with their fixes.

Nextbase Suction Cup Problems

  1. Suction Cup Not Sticking to Windshield

If you have recently purchased a dashcam from Nextbase then this should come with a suction cup. Before installing this, you should note that there are some things that you need to be aware of.

Following these steps will help you in putting on the device properly. Though, if you have not done this then it is highly likely that your suction cup will not stick to the Windshield. Usually, the product comes with a manual as well.

You can consult this to help you out with the procedure. This is much better than trying to install the product yourself as the guide contains step-by-step pictures. Keep in mind that the user has to clean their windscreen and then dry it using a fabric cloth.

This will help in removing any dirt particles that were left on the screen. This is essential because if your mirror has any residue on it then the suction cup will most likely fall off.

The user can then clean their suction cup as well and then press it against the windscreen. Now while pushing the cup, you can pull the small lever on its side. This will stick the suction cup to your windscreen.

Make sure that its position is correct and you can then proceed to install your other equipment. Carefully mount the hardware and dashcam and make sure that you do not apply too much force on the suction cup.

  1. Suction Cup Keeps Falling Off

Another common problem that people get is that the suction cup on their vehicle keeps falling off. While the first reason for this can be that you have cleaned your windscreen and cup in some time.

The user might have already tried doing this. Considering this, the next thing that you should note is that if you are driving in a hot climate.

Then the heat from your surroundings will cause the suction cup to expand. This will then eventually come off and you will have to install it again.

One recommendation is that you put some warm water on the back of your cup before putting it on. This will make the device softer allowing it to get a stronger hold.

You can even apply petroleum jelly or oil on the sides of your suction cup after it has been installed. This will block its surroundings, preventing any air from entering the cup and making it loose again.

These steps should most likely fix the problem for you. Though, if the shape of your cup has been warped due to the heat. Then you can use a blow dryer or heat gun on it to soften the equipment and then shape it back.

  1. Suction Cup Is Damaged

In some cases, the suction cup might stop sticking. Usually, if the device comes off once in a while then that is normal. However, if it is no longer sticking to your windscreen then the cup might be damaged.

Alternatively, sometimes the mount for your cup can break down. Considering this, one simple option is that you use an adhesive to stick your product. Though, this will leave a residue on your screen which can be difficult to take off.

On the other hand, the user can purchase a new suction cup or mount depending on which is required. Then replace this with their broken one to fix the problem.

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